We collect what we need to answer your enquiry or fulfil your order, and nothing more. Card details go to Stripe, not to us. The Business Builder Plan is built in your browser and your answers are never sent to us. We do not send marketing email unless you opt in, and we do not sell personal data.
Who we are
Best You Business (“we”) is operated by [COMPANY NAME], company number [COMPANY NUMBER], registered at [REGISTERED ADDRESS]. This notice covers bestyoubusiness.co.uk, including the Business Builder Plan and the checkout.
What we collect and why
Enquiry forms. Name, email, phone (optional), your field, your budget band and your message, so we can reply and prepare for a conversation. Lawful basis: our legitimate interest in responding, and steps you ask us to take before a contract.
Purchases. Name, email, billing address and order details. Card details are collected and processed by Stripe and never reach our servers. Lawful basis: performance of a contract and our legal duty to keep accounting records.
The Business Builder Plan. The plan is generated in your browser from your answers, which stay on your device unless you choose to send us a copy. To open the plan page we set a small cookie on your device that proves you bought it; it contains your order number and a code, nothing else.
Credits. If you buy the plan we create a personal discount code for the Business Builder Session, tied to the email address on your order, valid for 30 days.
Marketing. None unless you opt in first. If we introduce an email series you will be asked before you receive anything and every email will carry an unsubscribe link.
Analytics and cookies. See the cookie notice. Analytics run only with your consent.
Who we share data with
Other Best You group businesses where you ask us to arrange a service they provide: Best You Training, Best You Products, QualDashboard, Accred-Assure and Salon Ladder. Our processors: Stripe (payments), our web host, our email provider for transactional messages, and Contact Form 7 running on our own server for enquiry forms. We do not sell personal data.
How long we keep it
Enquiries: 24 months from the last contact. Orders and invoices: six years, as HMRC requires. Marketing consent: until you withdraw it. Plans you send us: 12 months. The plan access cookie: 12 months.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to or restrict processing, and withdraw consent at any time by emailing hello@bestyoubusiness.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Changes
We update this notice when something changes and show the date at the top.